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10 Ruthven Lane
Glasgow, G12 9BG

+44 (0) 141 339 2315

Terms & Conditions

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Terms & Conditions

Please note that hereafter W2 Store will be referred to as ‘W2’

The Customer has the right to cancel the contract initiated between them and W2 within 7 days; beginning the day after they receive their goods.
The customer must provide written confirmation prior to returning items, stating that they wish to return their goods along with any returns slips provided.
 
For items purchased in store, all returns must be made within 14 days.

Please send this to info@w2store.co.uk
 
All tags must accompany the item in accordance with returns policy and the customer must ensure take reasonable care is taken of their items whilst in their possession.  It is essential the item must be in re-saleable condition upon return. 
 
All items must be sent back to W2 securely, we recommend with a tracked courier service; otherwise we have a right of compensation against the customer.
 
This is in accordance with UK LAW
 
Please Note:  The right of cancellation does not apply to the sale of underwear.
 
THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS